Also what is difficult, we can do.
Funai Service Corporation (FSC) started its business Oct. 2007 in the Columbus, Ohio area, which is the most advantageous location for reverse logistics in North America. FSC is a sales service company for the consumer electronics market in North America. FSC has a complete set of functions to provide after-sales service to customers including product returns, warehousing, refurbishing/recertification, component level repair, parts and accessory supply, and call center capabilities. We provide services for products from Magnavox, Sylvania, and Emerson, and are expanding our client list regularly. FSC made a fresh start October 2008 with a new warehouse of 300,000 square feet in Groveport, Ohio. FSC is fully owned by Funai Electronics in Japan, which is a major original equipment manufacturer (OEM) supplier for consumer electronics on a global basis, and is publicly traded on the Tokyo Stock Exchange. FSC runs operations on their own, and is fully supported by Funai Electronics and its production technologies. Having an A- ranked service with The Better Business Bureau, we provide high-quality service with minimal cost. We are starting the operation of an LCD panel repair center (Class 10,000) this October to provide high-value repair services for customers and eventually reduce the cost of scrap materials. FSC is registered with NESDA (National Electronics Service Dealers Association).
1. Contribute to minimize return units for client's business
2. Provide a better service with minimal cost
3. Pursue operational excellence with continuous improvement
October 2007: FSC started its own operation in Columbus, Ohio
March 2008: Registered in NESDA (National Electronics Service Dealers Association)
August 2008: Component level Repair Center started its operation
December 2008: FSC moved to new warehouse of 300,000 sqaure feet in Groveport for business expansion
December 2008: Product return center re-started its operation
May 2009: Call center achieved A- ranking in BBB (equivalent ranking of Phillips)
October 2009: LCD panel repair center starts operation (Class10,000) to provide high value repair
January 2010: Website grand renewal open